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  • Isn't the authentication email coming?
    Authentication emails is sent to the subscribed email. Please also check 'spam email'. If you haven't received authentication email for more than 10 minutes, please login the with your ID(e-mail)/Password again and click on the resend e-mail
  • I want to receive bitcoin, but do not know the address Where should I check ?
    you can check the deposit address on the 'BTC deposit' on the 'Asset>Balance' of the website
  • What if I sent coins to a wrong address?
    Please go to Support > Online Inquiry and inform us on the wrong transaction.
  • where should I ask for other inquiries?
    eave questions at '1:1 inquiries' for kind responses 
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